making developing and managing IT easy and efficient
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My focus is on creating efficient, user-friendly computing environments that leave more time to work — and relax. My philosophy is that automation and efficiency is essential, and responsive & friendly support fills in when things go awry. When issues do arise, incorporating solutions back into automation ensures a manageable, scalable means of problem solving.
The small things can often be taken for granted. I strive to perfect the details, whether it’s within the computing environment, end user support, or customer service. Cohesion for all parts makes for a productive relationship.
IT isn’t just about servers and networking, it’s about the people who use it too. My goal is to create a complete end-user experience that is pleasant - that means minimized errors and high uptime. Happy users make for a happy support staff. When users are productive, so are the objectives at hand.